Job Description

Job Description and Duties

Most positions at CDCR Enterprise Information Services are eligible for telework. This position is primarily telework and may require in-person attendance when requested.

Individuals who are eligible for a Training and Development assignment may also be considered for this position.

Under the general direction of the Information Technology (IT) Manager I, the IT Specialist II, serves as a Business Analyst, demonstrating an in-depth understanding and level of expertise of Application Services and Technologies, performs the most complex business analyst tasks timely and independently; acts as a project manager on assigned activities related to the development and maintenance of various applications and technologies. Supports enterprise application development efforts, which may include planning, analysis, design, technical documentation, testing, deployment, user training, and troubleshooting.

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 2097

CDCR employees are encouraged to use their existing CDCR email address on their application.

Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

This position is eligible for a hybrid telework scheduled for employee who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process. Telework is only available to residents of California.

You will find additional information about the job in the .

Working Conditions

The main EIS location is in a park-like campus setting across from the Folsom Lake auto dealerships in Rancho Cordova, close to US Highway 50 and the Hazel light rail station. We are minutes from historic Sutter Street, the Folsom Premium Outlets, and many dining establishments.

*Free parking at this location.

The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at 

Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to 

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Proven ability to manage release planning, coordination, and execution for cloud-based solutions in enterprise environments.
• Hands-on expertise with cloud-native tools for version control, deployment, and monitoring.
• Strong understanding of DevOps principles and practices, particularly for cloud solutions.
• Demonstrated ability to oversee testing and deployment processes for cloud environments, including performance and security testing.
• Experience managing overlapping release cycles with complex interdependencies in cloud-based architectures.
• Ability to create, enforce, and refine governance policies to ensure seamless and secure releases in cloud environments.
• Advanced knowledge of cloud service models, including SaaS, PaaS, and IaaS, and their release management processes.
• Strong ability to assess risks and implement mitigation strategies specific to cloud deployments.
• Experience conducting root cause analysis for release failures or performance issues in cloud platforms.
• Excellent communication skills to engage and align with technical and non-technical stakeholders in a cloud context.
• Ability to facilitate discussions within the Change Control Board to ensure alignment for cloud-related releases.
• Familiarity with leading cloud-based release management tools such as Jenkins, GitLab CI, or Azure DevOps.
• Demonstrated ability to work in a collaborative environment, driving continuous improvement for cloud solutions.
• Openness to adopting and integrating emerging cloud technologies into release management processes.
• Strong analytical skills to optimize release processes and ensure operational efficiency in cloud environments.
• Ability to develop and maintain robust documentation for cloud release management workflows and policies.
• Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website,  and the CalPERS website, 

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at 

Information on the benefits and protections provided to public employees by the State Civil  Service Act can be found on the CalHR website at 

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at 

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

**SOQ, COVER LETTER & RESUME REQUIRED**

In order to be considered for this position, you must submit a statement of qualifications (SOQ) in addition to the standard state application. If you do not submit SOQ, your application WILL NOT be considered. A notation or reference to other materials such as resume, or application cannot be a substitute for the SOQ. If you do not have the specific experience requested above, include examples of similar work experience that would demonstrate your ability or knowledge to perform the specific functions outlined in the questions. The SOQ also serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document and must be no longer than two pages in length for all questions, utilizing Arial 12-point font, with 1 inch margins. Each page must include your name and page number in the upper right hand corner of the page.

1. Describe your experience leading testing efforts for large-scale IT projects. Include specific examples of how you developed and managed testing plans, ensured comprehensive test coverage, and addressed challenges during functional and user acceptance testing phases.

2. Provide an example of how you successfully managed the release process for a critical IT system or application. Discuss how you coordinated with stakeholders, ensured compliance with change control procedures, and minimized risks to ensure a smooth deployment.

3. Provide an example of how you effectively collaborated with both technical and non-technical staff to achieve a successful outcome in testing or release management. Highlight how you communicated technical concepts to non-technical stakeholders and ensured alignment across diverse teams.

The following links can be used to guide you to complete the Statement of Qualification (SOQ) and Resume if you require assistance:  Statement of Qualification, Desirable Qualifications and Supplemental Questionnaire Information

In order to be considered for this position, you must also submit a resume and cover letter in addition to the standard state application and SOQ.  If you do not submit these items, your application WILL NOT be considered.

The cover letter also serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the question below must be submitted on a separate document and must be no longer than one page in length, utilizing Arial 12-point font, with 1 inch margin.

Please provide a cover letter with a description of your experience and education as it relates to this position. Please add why you feel you are the best candidate for the position.

The following link can be used to guide you to complete the Resume if you require assistance:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications is required and must be submitted with your Examination /Employment Application (). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.
  

  For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit

• Other - A Cover Letter is required and must be submitted with your Examination /Employment Application (STD. 678) and SOQ. Please provide a cover letter with a description of your experience and education as it relates to this position. Please add why you feel you are the best candidate for the position.

Job Tags

Permanent employment, Full time, Work experience placement, Remote job,

Similar Jobs